If you are in CRISIS and need urgent care,

please call 000 or another crisis support service such as Lifeline on 13 11 14.

Sydney helpful contacts

If you need additional assistance outside of our operating hours, please contact any of the following local service providers:

Service name Contact
Emergency, Police & Ambulance 000
NSW Mental Health Line (24 hours) 1800 011 511
AHS Suicide Support Line 1800 859 585
Mental Health Triage (not a crisis service) 1300 782 391

Fax 8072 6899
Psychological Access+ 9477 8700

Email
Sydney North Primary Health Network 9432 8250
AIS Voice Phone Interpreting 1800 131 450
Carers Australia 1800 242 636
Centrelink

Self Service

 13 24 68

Fax 1800 786 102

www.humanservices.org.au

13 62 40
Centrelink (Disability support/sickness allowance) 13 27 17

 
Domestic Violence Support 1800 RESPECT/1800 737 732
Drug & Alcohol Triage & Referral Service 1300 660 059
Housing NSW (24 hours) 1300 468 746
Kids & Youth Helpline 1800 551 800
LawAccess NSW 1300 888 529
Lifeline (24 hours) 13 11 44
Link2home (formerly Homeless Persons Information Centre) 1800 152 152
Medicare 13 20 11
SANE Australia Helpline 1800 187 263
Telephone Interpreter Service 13 14 50 (free call)

Gold Coast helpful contacts

If you need additional assistance outside of our operating hours, please contact any of the following local service providers:

Service name Type Contact
Emergency, Police & Ambulance Emergency 000
Lifeline Crisis Support & Suicide Prevention 13 11 14

Webchat: https://www.lifeline.org.au/
Kids Helpline Telephone and online counselling for young people aged 12-25.
1800 551 800		 1800 551 800

24 hours / 7 days per week
DVConnect Womensline

QLD telephone service

 Refuge referral, crisis counselling, safety planning and support for women survivors of Domestic & Family Violence 1800 811 811

24 hours / 7 days per week
DVConnect Mensline

QLD telephone service

 Counselling, referral and support for men. 1800 600 636

9am-midnight

7 days per week
DVConnect Sexual Assault Line

QLD telephone service

 Counselling and support. 1800 010 120

7:30am-11:30pm

7 days per week
1800 Respect

National telephone service

 Women survivors of domestic and family violence, and sexual assault. 1800 737 732
Beyond Blue Phone support, info & advice 1300 224 636

24 hours / 7 days per week
Suicide Call Back Service

National telephone service

 24 hour, nationwide service that provides free telephone, video and online counselling 1300 659 467
SANE Helpline Information, advice and referral for mental illness. 1800 187 263

10am-10pm AEST
Diverse Voices Peer counselling service for gay, lesbian, bisexual, transgender and intersex people and their families and friends. 1800 184 527 (3pm to midnight)

 
Veterans and Veterans Families Counselling Service Counselling and group programs for Australian veterans, peacekeepers and their families. 1800 011 046
ARAFMI Support for family, friends and carers of people with mental illness. Outside of Brisbane 1800 35 1881.

 
Harmony Place Mental Health Services for culturally and linguistically diverse people 073848 1600
MiNetworks Connects you to an experienced mental health worker to find information and support 1800 985 944
Life Supports Counselling Connects you to counseling specialist in your area – deals with anxiety, depression, alcohol and drug addiction 1300 735 030