NewAccess – Build Skills to Manage Life’s Pressures

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Mental health coaching with NewAccess: Build Skills to Manage Life’s Pressures

Life can sometimes throw more at us than we feel we can handle, but you don’t have to navigate stress on your own. NewAccess is a free, confidential, and guided six-session mental health coaching program, developed by Beyond Blue , to help you build practical skills and confidence in managing day-to-day pressures. Drawing on low-intensity Cognitive Behavioural Therapy (CBT) techniques, it’s designed to support anyone who wants a straightforward approach to breaking unhelpful thought patterns and feeling more in control of their wellbeing.

Delivered by PCCS on the Gold Coast (QLD), NewAccess ensures quick access—often with little or no wait time—and flexible options for in-person, phone, or video calls over six sessions. If you’re outside the Gold Coast area, simply type your postcode into the Beyond Blue website to find a provider near you. Please note that NewAccess is not a crisis or emergency service. If you or someone else is in immediate danger, call 000 or visit our page on crisis services and after-hours support for more urgent resources.

Learn more about mental health coaching

How does the program work?

You’ll meet with your Coach once a week for six weeks, with each session offering practical tools and guidance to help you manage everyday challenges. This journey begins with an initial assessment, usually lasting up to 60 minutes, where you and your Coach will work together to set the foundation for your progress.

As part of the initial assessment, you and your Coach will:

Identify your main goals or concerns
Develop a clear statement describing the specific issues you want to address
Create a personalised plan outlining practical steps to help you move forward

After you complete the six core sessions, your Coach may suggest follow-up check-ins to review your progress and fine-tune your plan if needed. If it turns out you’d benefit from more specialised support than NewAccess can provide, your Coach will help you connect with services that best match your needs.

What can a Coach help with?

NewAccess Coaches can support you in developing practical skills and strategies to improve your wellbeing and tackle a range of mild to moderate mental health challenges. Here are some common areas where a Coach can guide you:

Anxiety & Worry
Discover methods to restore calm, develop resilience, and feel more confident navigating daily life.
Low Mood or Feeling Down
Find ways to boost your mood, nurture hope, and reignite enjoyment in the activities you care about.
Stress & Overwhelm
Learn to pinpoint stressors, build healthy coping habits, and maintain balance when life gets hectic.
Problem Solving & Decision-Making
Gain clarity on tough decisions, explore structured approaches to complex situations, and feel more assured in your choices.
Social Skills & Communication
Enhance your interpersonal abilities, strengthen relationships, and foster more meaningful connections with those around you.
Practical Approaches to Mental Health
Explore everyday techniques such as mindfulness and gentle CBT tools to maintain emotional wellbeing and self-care over the long term.
Self-Esteem & Confidence
Challenge self-limiting beliefs, celebrate your strengths, and cultivate a genuinely empowering sense of self-worth.

These focus areas are designed to help you work toward feeling calmer, more in control, and better able to handle life’s ups and downs. If, at any point, you need more specialised or intensive support, your Coach will assist in finding the right resources for you.

Who is NewAccess for?

NewAccess is available to anyone 16 years or older living in the Gold Coast who wants a straightforward way to boost their mental wellbeing. You don’t need a referral, a GP visit, or a Mental Health Care Plan, just call us directly on (07) 3186 4000 to arrange an appointment.

If you’re currently seeing another mental health professional, outside the eligible age range, or living in a non-eligible postcode, NewAccess may not be right for you. If you’re under 16 or live elsewhere, visit the Beyond Blue website to explore more options that better fit your needs.

Location: Gold Coast, QLD

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Contact us

Submit the form below and we'll be in touch soon. You can also phone (07) 3186 4000 now to discuss how we can help.

Once submitted, a friendly member of our team will call in the next few business days to discuss the program. This call may come from a mobile number. If you miss this call, we will leave an SMS or email to discuss setting up a time that suits you.

This service is supported by funding from Gold Coast PHN through the Australian Government’s PHN Program.